Failure as a step to success
While discussing the importance of organisational change, Winslade used Google X as a distinguished example of what a workspace that fosters creativity can do.
“X is giving a platform for trial and error,” she says. The staff aligns around shared purpose and navigates the aforementioned dual operating system.
Rachel Payne, Portfolio Manager at Google X’s Moonshot factory, introduced the team as a group of inventors and entrepreneurs, who build and launch technologies that aim to improve lives of millions, even billions, of people. Through an innovative environment, they work on creating radical new technologies to solve some of the world’s most pressing problems. Payne underlined that their goal is “10x impact on the world’s most intractable problems” – so it is safe to say that their ambitions are high. The X Moonshot Factory recognises that with high ambitions there comes a high risk. Still, they approach projects that have the aspiration and riskiness of research with the speed and ambition of a start-up.
Often, we see management reject proposals because of uncertainty and high risks, which is why X’s organisational process is so rare. They embrace the uncertainty that comes with developing revolutionary and impactful solutions, and their mantra is to “fall in love with the problem - not the solution.” At X, they foster creativity and have the mandate to do things that have never been done before, which makes failure an inevitable part of the process. This mindset is supported by understanding the weight and nature of the problem that’s trying to be solved.
This high-risk organisational model naturally has its downsides. Payne explained that this approach easily leads to projects that will never fully succeed and make it to the market. However, the odds of positive and impactful outcome outweigh the odds of failure by far. Let us take one of X’s Moonshot projects as an example.
Finding solutions for the world’s hardest problems
X’s Moonshot factory facilitates several projects simultaneously, all aiming to solve different relevant and serious problems – one of them is the project “Tidal.” During the Sheconomy Summit, the delegates got the opportunity to hear from Kira Smiley, who is the Business Development Manager on “Tidal.”
Tidal, as the name suggests, is focused on marine technology. The ocean is critical to life on Earth. It covers over 70 percent of our planet and provides oxygen, food and livelihoods for billions of people. Humanity has pushed the ocean past its breaking point with acidification, pollution and unsustainable fishing. We are rapidly destroying ocean life and destabilizing oceanic ecosystems, which in the end will threaten not only aquatic, but also human life. Tidal aims to protect the ocean with technology systems while feeding humanity sustainability.
“The problem is that we don’t have enough insight to do proper management and research to protect the ocean,” says Smiley.
At Tidal, they wish to provide a platform to power sustainable ocean economy and to lower the barrier of innovation, so the solutions can be used by others. Currently, Tidal is working with incredible solutions, one being an underwater camera system that is bringing visibility to our ocean ecosystems, so we can understand and protect them better. The Tidal system is able to continuously monitor fish in all kinds of oceanic environments to interpret fish behaviours (such as feeding) and model fish behaviours over time, which will result in more environmental friendly decisions from fish farmers regarding fish feeding, welfare and health. Giving the Tidal team the resources and encouraging out-of-box thinking has shown to be extremely effective and has resulted in fascinating solutions.